Terms of Service

Service

Wrenlist is an inventory management and multi-marketplace listing tool for resellers. By using Wrenlist, you agree to these terms. These terms are governed by English law and the courts of England and Wales have exclusive jurisdiction.

Business information

Wrenlist is operated by Dominic Cushnan, a sole trader based in the United Kingdom, trading as Wrenlist. For queries about your account or this service, contact admin@wrenlist.com. Dominic Cushnan is registered as a data controller with the UK Information Commissioner's Office.

Your account

You are responsible for maintaining the security of your account and password. You must provide accurate information when signing up and connecting marketplace accounts. You are liable for all activity that occurs under your account.

Marketplace connections

Wrenlist connects to third-party marketplaces (eBay, Vinted, Etsy, Shopify, Depop) on your behalf. You remain responsible for complying with each marketplace's terms of service and policies. Wrenlist is not responsible for marketplace policy changes, account suspensions, or actions taken by marketplace platforms. By connecting your marketplace accounts to Wrenlist, you grant us permission to manage listings on your behalf within the scope of the permissions you grant.

Subscription and Billing

Free Plan: Free accounts have no time limit and no billing required.

Paid Plans: Paid subscriptions are billed monthly or annually in advance. Your card will be charged automatically on your renewal date. You can cancel at any time via your account settings — your access continues until the end of your paid billing period.

Cancellation Right (14-Day Cooling-Off Period): Under the Consumer Contracts Regulations 2013, you have the right to cancel your subscription within 14 days of purchase for a full refund, provided you have not materially used the service. Refunds for paid plans made after the 14-day period are handled on a case-by-case basis. To cancel, email admin@wrenlist.com.

Price Changes: We may update prices for new billing periods. We will notify you at least 30 days before any price increase. Continued use after the notification date constitutes acceptance.

Data ownership

You own all inventory data, photos, and listing content stored in Wrenlist. Wrenlist does not claim any rights to your data. If you cancel your account, you can request a full export of your data in standard format at any time.

When you delete your account, all personal data is permanently deleted immediately. We retain a fully anonymised, non-identifying record of product and sales data (category, brand, condition, pricing, timing) for aggregate analytics and service improvement. This anonymised data cannot be linked back to you. See our Privacy Policy for details.

Liability

Wrenlist is provided on an "as-is" basis. We are not liable for listing errors, marketplace policy violations, account suspensions, or lost sales resulting from use of the service. We make best efforts to keep the service available but do not guarantee uptime or error-free operation. Our liability is limited to the amount you paid us in the 12 months preceding the claim.

Intellectual Property

Wrenlist, including its design, layout, and functionality, is our intellectual property. You may not reproduce, distribute, or modify any part of Wrenlist without permission.

Cookies

Wrenlist uses essential cookies for authentication and session management only. We do not use tracking cookies or third-party analytics cookies without your consent. By using Wrenlist, you consent to our use of essential cookies. See our Privacy Policy for full details.

Changes to Terms

We may update these terms at any time. Continued use of Wrenlist after changes constitute acceptance. Material changes will be notified to active users via email at least 30 days in advance. Your continued use after notification constitutes acceptance of the updated terms.

Dispute Resolution

If you have a dispute with Wrenlist, please contact us at admin@wrenlist.com to attempt resolution. These terms are governed by English law and any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact

For questions or concerns, email admin@wrenlist.com.